{"id":491,"date":"2012-09-05T09:07:21","date_gmt":"2012-09-05T09:07:21","guid":{"rendered":"http:\/\/seancrowe.ie\/home\/ulster-bank-compensation-or-daylight-robbery-crowe\/"},"modified":"2012-09-05T09:07:21","modified_gmt":"2012-09-05T09:07:21","slug":"ulster-bank-compensation-or-daylight-robbery-crowe","status":"publish","type":"post","link":"http:\/\/seancrowe.ie\/home\/ulster-bank-compensation-or-daylight-robbery-crowe\/","title":{"rendered":"Ulster Bank  Compensation or Daylight Robbery- Crowe"},"content":{"rendered":"<p class=\"MsoNormal\"><span style=\"color: #222222; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 10pt;\">Dublin South West Sinn F\u00e9in\u00a0TD Se\u00e1n Crowe\u00a0has said that the announcement of compensation details from Ulster Bank is daylight robbery, as it is too little, and far too late for many of their customers who suffered during its IT systems crisis between 19 June and the start of August.<\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"color: #222222; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 10pt;\">Ulster Bank is\u00a0 offering a miserly\u00a0\u20ac25 once off payment to customers who supposedly visited the bank more frequently between 19th June and 18 July than in the previous month..<\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"color: #222222; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 10pt;\">Deputy Crowe\u00a0said:<\/span><\/p>\n<div>\n<p class=\"MsoNormal\"><span style=\"color: #222222; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 10pt;\">\u201cMany people had been eagerly anticipating the details behind Ulster Bank\u2019s much publicised and long overdue compensation details. Frankly, it is too little, too late. While it is welcome that these details have finally been released, I can see no reason why such a pathetic\u00a0compensation scheme has taken so long to put in place.<\/span><\/p>\n<\/div>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0pt;\"><span style=\"color: #222222; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 10pt;\">\u201cSenior Management of Ulster Bank,\u00a0back in\u00a0July, assured\u00a0angry customers over the airwaves,\u00a0that compensation details would be \u2018finalised over the next few days\u2019. However many customers are rightly outraged that it has taken nearly two months for this scheme to be actually put in place.<\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"color: #222222; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 10pt;\">\u201cUlster Bank\u2019s Senior Management still has serious questions to answer and I expect that the Oireachtas Committee on Finance will want to engage with them again\u00a0in the near future.<\/span><\/p>\n<div>\n<p class=\"MsoNormal\"><span style=\"color: #222222; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 10pt;\">\u201cAt the time of the crisis, they were very quick to point out that it was a technical problem and up to the computer technicians to resolve; this compensation scheme, however, is their baby, and they must explain why it has taken so long and provides so little by the way of actual compensation for affected customers.<\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0pt;\"><span style=\"color: #222222; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 10pt;\">\u201cThis is not a compensation scheme by any stretch of the imagination, but simply a reimbursement scheme for people that have been charged as a result of the bank\u2019s failure to carry out its primary function. It was daylight robbery with\u00a0thousands being stripped of their benefits and basic rights as Ulster Bank customers.<\/span><\/p>\n<\/div>\n<p class=\"MsoNormal\" style=\"margin-bottom: 0pt;\"><span style=\"color: #222222; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 10pt;\">\u201cIt  wasn;t unusual for\u00a0customers with healthy accounts\u00a0to be \u00a0told they had  no money, standing orders were not paid, cheques bounced, queues were out the door in many branches\u00a0and ATM machines\u00a0didn&#8217;t or\u00a0wouldn&#8217;t pay out. Many customers were also worried sick about how this would impact on their credit  rating particularly those that had to deal with other Banking  Institutions for morgages and reliant on\u00a0 Ulster Bank transfers.<\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"color: #222222; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 10pt;\">\u201cThe fact that compensation for out of pocket expenses has been capped\u00a0for all personal and SME\u2019s customers further reinforces the how deplorable this compensation scheme is. <\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"color: #222222; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 10pt;\">\u201cThe scheme is an insult to Ulster Bank customers and another reason why the Chief Executive should resign.&#8221;<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dublin South West Sinn F\u00e9in\u00a0TD Se\u00e1n Crowe\u00a0has said that the announcement of compensation details from Ulster Bank is daylight robbery, as it is too little, and far too late for many of their customers who suffered during its IT systems crisis between 19 June and the start of August. Ulster Bank is\u00a0 offering a miserly\u00a0\u20ac25 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-491","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"http:\/\/seancrowe.ie\/home\/wp-json\/wp\/v2\/posts\/491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/seancrowe.ie\/home\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/seancrowe.ie\/home\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/seancrowe.ie\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/seancrowe.ie\/home\/wp-json\/wp\/v2\/comments?post=491"}],"version-history":[{"count":0,"href":"http:\/\/seancrowe.ie\/home\/wp-json\/wp\/v2\/posts\/491\/revisions"}],"wp:attachment":[{"href":"http:\/\/seancrowe.ie\/home\/wp-json\/wp\/v2\/media?parent=491"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/seancrowe.ie\/home\/wp-json\/wp\/v2\/categories?post=491"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/seancrowe.ie\/home\/wp-json\/wp\/v2\/tags?post=491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}